Shipping policy

Shipping policy

Shipping Policy – Lotus E-Store

At modex24 we strive to deliver your favorite fashion items quickly and safely.

Processing Time

All orders are processed within 1–2 business days after the order is confirmed. Orders are not processed or shipped on Sundays or public holidays.

Shipping Time

  • Standard Shipping: 3–7 business days

  • Delivery times may vary depending on your location.

Shipping Charges

  • Free shipping on orders above ₹999.

  • A standard shipping fee may apply to orders below the minimum amount.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can track your delivery status.

Delivery Delays

Shipping may occasionally be delayed due to high order volumes, weather conditions, or courier issues. We appreciate your patience in such situations.

Incorrect Address

Please ensure that your shipping address is accurate. Lotus E-Store is not responsible for orders delivered to incorrectly provided addresses.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team.

Support@modex24.com